1. Eligibility for Returns

Products are eligible for return or exchange only if they meet the following conditions:

• The return request is raised within 7 days of delivery.
• The product is unused, unwashed, and unworn.
• All original tags, labels, and packaging are intact.
• The product is in its original condition without any damage.

2. Non-Returnable Products

The following products shall not be eligible for returns or exchanges:

• Products purchased during clearance or final sale.
• Items that have been used, washed, altered, or damaged by the customer.
• Products returned without original packaging or tags.
• Customized or specially ordered products.

3. Exchange Policy

We offer exchanges for eligible products subject to stock availability.

• Size exchanges are allowed for eligible products.
• Exchange requests must be raised within 7 days of delivery.
• Products must pass our quality inspection before approval.
• County Force reserves the right to decline exchange requests that do not meet our policy requirements.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us immediately with:

• Your Order ID.
• Clear images or videos of the product.
• A brief description of the issue.

Upon verification, we will arrange a replacement, exchange, or refund wherever applicable.

5. Refund Policy

Refunds are applicable only after successful verification and approval of eligible return requests.

• Approved refunds will be processed through the original payment method.
• Refund timelines may vary depending upon banking and payment gateway procedures.
• Shipping charges, if applicable, may not be refundable.
• Refund eligibility is subject to our quality inspection process.

6. Cancellation Policy

• Orders may be cancelled before they are processed for shipment.
• Orders that have already been shipped cannot be cancelled.
• County Force reserves the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent transactions.

7. Return Process

To initiate a return or exchange request:

• Contact our customer support team.
• Provide your Order ID and purchase details.
• Share images if the product is damaged or incorrect.
• Wait for return approval instructions from our support team.

Returned products will undergo quality inspection before any replacement or refund is processed.

8. Shipping Charges

• Shipping charges are generally non-refundable unless the return is due to our error.
• Additional shipping charges may apply for exchanges depending upon the customer's location.
• Customers may be required to bear return shipping costs in certain cases.

9. Processing Time

After receiving the returned product, our team will inspect it and notify you regarding the approval or rejection of your refund or exchange request.

• Product Inspection: 2–5 Business Days.
• Refund Processing: 5–10 Business Days.
• Exchange Dispatch: Subject to stock availability.

10. Policy Updates

County Force reserves the right to modify or update this Refund & Returns Policy at any time without prior notice. Changes will become effective immediately upon publication on this page.